If you have a bed bug problem, I understand how you feel. The same thing happend to me years ago. I came home from work one day and found a bed bug crawling accross my bed. I still remember how horrified I felt. I couldn't believe this had happend to me. I was so worried my friends and neighbours would find out. I really had no idea what to do. I started calling every exterminator I could find a phone number for, but I didn't get an answer as it was after normal business hours.
I finally got in touch with a big pest control company I'd seen advertizements for in the past. The receptionist was really rude. She didn't answer any of my questions, and instead just sent me a five page "preparation sheet" that told me to do everything from remove all the light fixtures in my home to pulling off all my base boards! I was expected to rip apart my house before I even talk to an exterminator. I couldn't believe it.
The part that really shocked me was that they said it would take two weeks for them to send someone over to inspect my home! It felt like they weren't taking my problem seriously at all. When they did arrive the exterminator was as rude as the receptionist. He showed up in truck with his company logo complete with illustrations of bugs and rodents all over it! It was obvious to anyone driving by that I had some kind of pest control problem, which was the last thing I wanted.
The exterminator was in an out of my house in less than 30 minutes, and charged me a fortune! I should have gotten a heat treatment, but that option was never discussed because the company I hired didn't have the equipment for that. After the exterminator left I started taking apart bedroom furniture to make sure the bed bugs were gone and I was horrifed at what I found. There were dozens of bed bugs still alive inside my bedside tables and dressers. At this point I realized that if I wanted to get rid of these bed bugs I would have to do the dirty work myself.
It took three chemical treatments and a lot of hard work on my part to finally get rid of my problem. The cost was unbelieveable and the service I got was terrible. I decided I didn't want anyone to have to go through what I did. That's why I started Responders Pest Control. Since then I've made it my mission to deliver the best customer service and most thourough bed bug treatments in the business.
If you trust us to help you we'll show you the difference we can make.
Owner, Responders Pest Control