We are committed to respecting the privacy of individuals and recognize the need of people with whom we do business and employees for the appropriate management and protection of any Personal Information that you agree to provide to us.
Our Privacy Management Plan includes guidelines on the collection, storage, use and retention of your Personal Information as follows:
Collection: Responders Pest Control collects personal information about individuals (clients, suppliers, employees, etc) in order to better manage its business. Responders Pest Control will make all reasonable efforts to fully inform such individuals about the planned use/disclosure. Responders Pest Control will limit the collection and use of personal information to that required for valid business purposes or to comply with legislation.
Accuracy: Responders Pest Control will make every reasonable effort to ensure that the personal information it collects and uses is accurate and complete. Individuals providing personal information will have the opportunity to review and correct their personal information, and on written request by an individual to whom the information relates, the organization will modify the information as required.
Storage: Responders Pest Control will store personal information using hard copy and/or electronic means in such a way as to prevent unauthorized collection, access, use, disclosure or disposal of the personal information.
Retention: Responders Pest Control will establish a retention period for all personal information collected. This period may be related to legislation other than PIPEDA (Employment Standards for example).
Disclosure: Responders Pest Control will not disclose personal information unnecessarily to employees or any third party, unless the effected individual consents.
Access: Responders Pest Control promotes individual's right of access to personal information about themselves. The company will provide access to information upon request. Access will be provided according to established procedures.
Got bed bugs in my house from a business trip. I had some chemical treatments from another company, but it didn't work. I called Responders to look at heat treatments. The guy was really nice. Got a heat treatment the next day and haven't seen a bed bug since.
Responders came out and took care of our mouse problem.They were extremely professional and very friendly. Their cost was very reasonable and they took care of the problem. Our house is now mouse free. I would highly recommend this company.
I found some bed bugs on my bed and was freaked out! Never had this problem before. Called companies that serve Lethbridge and they said it would be days before they could come in. Responders was there the same day. Neighbours asked what they were doing and they said they were a cleaning service without missing a beat! I would have have just died if the neighbours had found out I had bed bugs. Hope i don't need you again, but thanks! ;)